Correctional Officer Basic Training Practice Test 2026 – The All-in-One Guide to Master Your Exam Success!

The term that refers to a listening technique emphasizing understanding the speaker's content is attentive listening. This approach involves actively engaging with the speaker, focusing on their words, tone, and non-verbal cues to fully grasp the message being communicated. Attentive listening is essential in correctional environments, as it fosters effective communication and helps build trust between officers and inmates.

This technique encourages listeners to pay close attention without being distracted by their own thoughts or external factors, ensuring that they can process the speaker’s ideas accurately and respond appropriately. By employing attentive listening, correctional officers can better assess situations, understand inmate needs, and enhance overall safety and security within the facility.